Care that fits the life your parent already has.
One care manager. Every service arranged in one place. Whether your family needs a registered nurse twice a week or a friendly face on Thursdays, we coordinate the right people on the right days.
Clinical & nursing care
Registered and enrolled nurses delivering safe, high-quality clinical care in your home.
- Medication management & supplementary oxygen
- Wound care & continence management
- Post-hospital recovery & monitoring
- Education for client & family carers
- Specialist clinical service linkage
Allied health & therapies
University-qualified therapists who help your parent stay capable, mobile and well.
- Physical, functional & cognitive support
- Self-management education
- Treatment programs to maintain independence
- Group or individual therapy sessions
Day-to-day living
The everyday support that makes home feel manageable — and good.
- Personal care (showering, dressing, grooming)
- Meal preparation & nutrition
- Light cleaning & laundry
- Transport to appointments & shopping
- Social support & companionship
Home safety & modifications
Practical changes to keep your parent safe and confident in their own home.
- Falls-risk assessment
- Grab rails, ramps & bathroom modifications
- Mobility aids & assistive technology
- Garden & lawn maintenance
- Minor home repairs
Restorative care pathway
A structured, goal-focused program that brings a clinical team together to help you regain strength, independence and confidence at home.
- Goal-setting with a personalised multidisciplinary care plan
- Physiotherapy & exercise rehabilitation to restore mobility
- Occupational therapy to rebuild daily living skills
- Nursing support for clinical monitoring & stability
- Progress reviews & transition planning at the end of each episode
A care plan, not a service menu.
We don’t ask you to pick from a checklist. Your care manager designs the plan with you and your family — then we coordinate the people, the schedule, and the budget.
A single person who knows your parent — their preferences, their medical history, their family. You always speak to a human who already knows the story.
Same nurse, same cleaner, same physio — week after week. Continuity matters, especially with dementia or hearing loss. We work hard to keep teams stable.
Care managers and frontline staff fluent in English, Mandarin and Cantonese. Translation isn’t a phone line — it’s the person at the door.
A monthly review with your care manager. After a hospital stay, a fall, or a change in mood — we adjust the plan together. No re-applications.
Across Greater Melbourne, with deep roots in the East.
Most of our team live in the suburbs they serve. If you’re outside our regular areas, we’ll either travel to you or refer you to a trusted partner — never leave you stuck.
We regularly travel to Inner Melbourne, the Bayside suburbs, and the Yarra Valley. For other parts of Greater Melbourne or regional Victoria, get in touch — we may be able to arrange a visiting team or refer you to a partner provider we trust.
Check your suburbYou usually pay a small contribution. The government pays the rest.
Under Support at Home, your contribution depends on your income and the type of service. We’ll explain it clearly in your free consultation — and only proceed when you’re comfortable.
See full pricingThe kind of help you’d want for your own parents.
We’re proud of every family we work with. These are unedited reflections from adult children and the seniors we look after across Melbourne and surrounds.
Talk with someone who gets it
Book a free 30-minute consultation. We’ll listen, explain how Support at Home works, and help you decide what’s right for your family.