What you'll receive is measured in hours — not dollars.
Under Support at Home, the government assigns you a classification from 1 to 8 based on your assessed needs. Each level comes with a quarterly budget that turns into a number of care hours each week. Here's what every level looks like in practice.
Pick a level. See what a week looks like.
Indicative weekly hours assume a blended service rate of roughly $85/hour, with the mandatory 10% care-management deduction applied. Your actual hours depend on your service mix, when services are delivered, and your assessed contribution. Budget figures are effective 1 November 2025 and indexed each 1 July.
Three bands. Eight levels. One care manager either way.
For people who are mostly independent and want a bit of help to stay that way.
- Domestic & laundry
- Transport to appointments
- Welfare check-ins
- Social outings
A balanced plan with daily personal care, allied health, and a regular nurse visit.
- Daily personal care
- Allied health (physio / OT)
- Regular nursing
- Meals & domestic
For people with complex clinical or cognitive needs — often coordinated with hospital and family.
- Twice-daily personal care
- Daily nursing visits
- Advanced clinical support
- Respite for carers
What each service costs.
These are our published rates. Your contribution under Support at Home is typically a fraction of this — we'll calculate the exact amount based on your assessment.
If your parent has a Support at Home plan, the figures above are largely covered. Most of our clients pay between 5% and 30% of these rates as their contribution. We'll show you exactly where you sit during your free consultation.
No hidden cost.
No call-out fees.
The things that should be standard, are standard. We don't charge for the consultation, the paperwork, the phone calls, or the home visit before your plan starts.
A 30-minute meeting in your home, ours, or by phone. We listen, you ask anything.
We help you apply for Support at Home through My Aged Care, and follow up with the assessor on your behalf.
Building and reviewing your plan, monthly check-ins, and adjustments as your needs change.
A shared family portal with your care notes, schedule, and contact for your care manager — no extra cost.
We liaise with your GP, hospital, pharmacist and specialists at no charge.
A clear written quote before anything begins. You'll never be surprised by an invoice.
The kind of help you'd want for your own parents.
Want an exact figure?
Book a 30-minute consultation. We'll work through your eligibility, your contribution, and the realistic weekly cost — no obligation, no hard sell.